Privacy policy

PRIVACY POLICY

1. OVERVIEW

CoreStack Systems ("we," "us," or "our") is committed to safeguarding the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and protect your personal and technical information when you visit our site or engage our services.

2. INFORMATION WE COLLECT

When you use our services, we may collect the following categories of information:

Order Information: Includes your name, billing address, payment details (such as card information or payment processor IDs), email address, and phone number.

Technical Information: For system audits, diagnostics, and recovery services, we may collect temporary administrative credentials, API keys, and system logs voluntarily provided by you.

3. HOW WE USE YOUR INFORMATION

We use the collected information to:

Deliver and fulfill service requests, including technical audits and system optimization

Communicate updates regarding your project status and findings

Detect and prevent potential fraud or security risks

Provide relevant service-related information or marketing communications, where permitted

4. DATA SECURITY & THIRD-PARTY SHARING

We only share personal information with trusted third parties when necessary to operate our services. For example, our store is powered by Shopify.

Technical Integrity Commitment:

We do not sell, disclose, or distribute your backend data, credentials, or proprietary configurations. All technical access is strictly limited to authorized personnel and is securely deleted or encrypted once the project is completed.

5. DATA RETENTION

Order information is retained for record-keeping unless you request deletion. Technical reports and audit data are securely archived for up to 12 months to support future service needs, after which they are permanently removed.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your personal data

7. CONTACT US

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

corestacks.systerms@gmail.com